At Vanchha Yoga, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the data you share with us through our website, online or offline classes, consultations, or any of our wellness services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

 1. Information We Collect

We may collect the following types of personal information from you:

• Personal Details: Full name, phone number, email address

• Health Information: Medical history, physical limitations, wellness goals

• Payment Details: Billing information processed through secure third-party platforms (e.g., Razorpay, Paytm)

• Device & Technical Data: IP address, browser type, device info

• Location Information: For scheduling local sessions

• Communication Records: Emails, WhatsApp chats, messages, or calls related to service

 2. How We Use Your Information

Your personal data may be used for:

• Booking and confirming yoga sessions, diet plans, or consultations

• Customizing services based on your health or fitness needs

• Sending reminders, updates, and follow-ups

• Payment processing and invoicing

• Providing customer support

• Improving our website and services

• Sending relevant content or wellness updates (if subscribed)

 3. Data Security

• All your data is stored on encrypted systems with restricted access.

• Payment details (like credit/debit card numbers) are never stored on our servers.

• We take reasonable steps to prevent unauthorized access, misuse, or data breaches.

 4. Use of Third-Party Services

We may use trusted third-party tools or platforms to deliver our services, such as:

• Zoom / Google Meet: for online classes or consultations

• Paytm / UPI Apps/ QR Code: for secure payment processing

• Google Forms: for intake or feedback forms

• WhatsApp / SMS: for communication or reminders

All third-party providers have their own privacy policies, which we recommend reviewing.

5. Data Sharing Policy

We do not sell, rent, or trade your personal information to anyone.

Your data may only be shared:

• With your explicit consent

• With trusted service providers helping us deliver services (under strict confidentiality)

• If required by law, regulation, or court order

• To protect the rights, safety, or property of Vanchha Yoga or its clients

 6. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you

• Correct any inaccurate or outdated information

• Opt out of marketing or promotional communications

• Request deletion of your data, where applicable

 7. Data Retention

We retain your personal information only as long as necessary for:

• Providing ongoing services

• Record-keeping and invoicing

• Legal or regulatory compliance

If you wish to close your account or have your data deleted, please contact us.

8. Use of Cookies

Our website may use cookies or tracking technologies to:

• Improve website performance and usability

• Analyze visitor behavior and preferences

• Personalize user experience

You can disable cookies through your browser settings, but some features of the site may not function correctly.

 9. Children’s Privacy

Our services are not directed at children under the age of 16.

We do not knowingly collect personal information from anyone under 16 without parental consent. If we become aware that such data has been collected, we will delete it promptly.

 10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services, laws, or technology. Any updates will be posted on this page with a revised “Last Updated” date.

We recommend reviewing this policy regularly